PRIORITY & WORKLOAD MANAGEMENT
WORKING SM@RT WITH BLACKBERRY
WORKING SM@RT WITH MICROSOFT OUTLOOK
PRIORITY MANAGER
WORKING SM@RT WITH LOTUS NOTES
WORKING SM@RT WITH NOVELL GROUPWISE
PRIORITY PLANNING
PRIORITY INFLUENCING
PRIORITY COACHING
PRIORITY PROFILE
PROJECT MANAGEMENT
PROJECT MANAGEMENT BREAKTHROUGHS
WORKING SM@RT WITH MICROSOFT PROJECT
SELLING & NEGOTIATING
SELLING BREAKTHROUGHS
NEGOTIATING BREAKTHROUGHS
TERRITORY MANAGEMENT & PROSPECTING
KEY ACCOUNT MANAGEMENT
TELEPHONE SALES
PRIORITY INFLUENCING
CUSTOMER SERVICE
CUSTOMER SERVICE BREAKTHROUGHS
TELEPHONE RESPONSE
PRIORITY INFLUENCING
TRAINER CERTIFICATION
 
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Priority and Workload Management
  • Working Sm@rt with BlackBerry
  • Working Sm@rt with Microsoft Outlook™ Our Newest Bestseller!
  • Priority Manager The Original - Over 1 million graduates worldwide!
  • Working Sm@rt with Lotus Notes Proven process to increase productivity
  • Working Sm@rt with Novell GroupWise
  • Priority Planning The right tasks, at the right time, every time
  • Priority Influencing Master the skills to communicate at best-practice levels
  • Priority Coaching Putting learning into action
  • Priority Profile Evaluate the skills as competencies of individuals or teams

Project Management
  • Project Management Breakthroughs Plan and execute all projects at worldclass levels
  • Working Sm@rt with Microsoft Project Cutting-edge software training for Project Management

Selling and Negotiating
  • Selling Breakthroughs The choice of sales teams worldwide
  • Negotiating Breakthroughs Getting the best result every time, for everyone
  • Territory Management and Prospecting Find and manage your customer base
  • Key Account Management Increase profits by developing better relationships
  • Telephone Sales Make outbound calls more effective

Customer Service
  • Customer Service Breakthroughs Exceed customer expectations all the time
  • Telephone Response Assuring customer satisfaction on every call.



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