Client: Western Power

I expected to learn how to make better use of Lotus Notes. I came away with a whole new framework for managing the information that crosses my desk each day. Not only have I freed up an hour a day of work time, I have significantly reduced my "mind traffic" with a single consolidated to-do list and a mechanism to get back information when I need it. Priority Management have some great tools that will put you back in control of your day.

A. W.
Team Leader
Western Power

Client: AMP Financial Planning

Going into the Working Smarter with Lotus Notes I was a little sceptical about using this new aid to achieve a zero inbox at the end of each day. In addition to this it had to save me around 75 minutes a day, I thought I had heard it all before. With 15 years experience within Executive Assistant and Management Roles I thought that time had taught me to manage myself and others well.

After the session I had to invest approximately 5 hours to put this system into place if I was going to give it a go. To my amazement this paid off within the first week thanks to my dedication and attitude to believe in the process. I was averaging the 75 minutes along with being able to assist my staff in managing their own time. Thank you Priority Management.

C.B.
Regional Administrator
AMP Financial Planning

The Working Sm@rt® with Lotus Notes Workshop is an essential management skills program and has been designed to provide you with the knowledge, skills and competencies to effectively use Lotus Notes as your organizational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information, you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.

Unit 1 The Productivity Process:

In the first unit you will start your Campaign for Working Sm@rt® and learn about what is meant by workload management. You will learn about the Invisible Assembly Line and Productivity Formula, as well as strategies for dealing with Productivity Pirates.

Unit 2 The Lotus Notes Business Solution:

You will gain a deeper understanding of what’s available in the Lotus Notes “toolbox” and configure the main components of Lotus Notes. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.

Unit 3 The Digital Deluge:

We will show you how to manage your Inbox and stay with your priorities, regardless of the volume of email traffic. You will learn how to empty your Inbox daily by converting emails to tasks or appointments, and how to use rules in Lotus Notes to automatically sort and prioritize your email. You will also learn strategies for filing and organizing information you need to keep.

Unit 4 Managing Commitments:

You will learn the importance of the Lotus Notes Calendar and how to avoid becoming a victim of the “planning fallacy”. The exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.

Unit 5 Managing Communication:

You will learn the Priority communicating process and how to apply it with Lotus Notes tools. You will practice planning conversations, responding to people, delegating actions and following up on commitments. We will demonstrate that by applying the communication process, it is possible to have total recall! You will also learn best practice influencing and voicemail behaviors.

Unit 6 Managing Activities:

We will show you how to become a master at prioritizing and planning your activities. You will learn how to stay on top of important and urgent activities, and how to solve the “decision dilemma” when managing a myriad of activities.

Unit 7 Priority Planning:

You will discover how the planning process works for you. The planning process will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.

Unit 8 TeamTools:

You will expand your understanding of how teams work and create a Communications Charter for your team/organization.

Unit 9 Eliminating DeskStress:

In this unit we will demonstrate how to manage the digital desktop as well as control the clutter on your hardtop too! You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail.

Unit 10 Online, Putting Lotus Notes to Work:

Summarizes all the key ideas and provides you with a recipe for learning transfer. You will receive Priority's Lotus Notes Quick Guide so that you can deploy new techniques learned today immediately. You will review the key learning points and 10 Key Principles and develop plans to increase your productivity and performance back at work. Upon graduation you will become a member of the Priority LearningLink™ and receive tips and coaching online.