The Working Sm@rt® with Novell GroupWise Detailed Synopsis

The Working Sm@rt® with Novell GroupWise Workshop is an essential management skills program and has been designed to provide you with the knowledge, skills and competencies to effectively use Novell GroupWise as your organizational system. This course will help enhance personal and team productivity and performance, while giving you more control over activities and information. By providing immediate access to key business information you will improve your decision-making. You will become more balanced and reduce stress when you put these essential skills into practice.

Unit 1 The Productivity Process:

In this first unit we will describe what is meant by productivity and workload management. You will learn about the Invisible Assembly Line and importance of the Productivity Formula and strategies for reducing 'mind traffic'. We will create a campaign for Working Sm@rt® and look at how a GroupWise System can help turn our intentions into actions.

Unit 2 The GroupWise Business Solution:

You will gain a deeper understanding of what's available in the GroupWise 'toolbox' and configure the main components of GroupWise. In the office or on the move, we will show you how to consolidate personal, team, corporate and external information.

Unit 3 The Digital Deluge:

We will show you how to manage your Inbox and establish an email Charter. You will cover topics in sending and following up on email, learn how and when to respond to mail, as well as set up protocols for eliminating junk email. We will show you creative ways to file your mail and stay with your priorities regardless of the volume of email traffic.

Unit 4 Managing Commitments:

You will learn the importance of the GroupWise Calendar and how to avoid becoming a victim of 'Planning Fallacy'. Your labs and exercises will help you become a more proficient time manager and begin the process of regaining control over your life and demanding schedule.

Unit 5 Managing Communication:

You will learn the Priority communicating process and how to apply it with GroupWise tools. You will practice planning and responding to people as well as how to delegate and follow-up. We will demonstrate that by applying the communication process, it is possible to have total recall! You will also learn best practice influencing and voicemail behaviors.

Unit 6 Managing Activities:

We will show you how to become a master at multi-tasking. You will learn how to stay on top of the important as well as the urgent activities, and solve the 'decision dilemma' when managing a myriad of activities.

Unit 7 Priority Planning:

You will discover how the planning process works for you. The planning cycle will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.

Unit 8 TeamTools:

You will expand your understanding of how teams work and create email charter for your team/organization. You will learn how to share calendars and collaborate on shared documents.

Unit 9 Eliminating DeskStress:

In this unit we will demonstrate how to manage the digital desktop as well as control the clutter on your hardtop too! You will learn important techniques to control both silent and noisy interruptions. You will set up files to help you retrieve sent mail. You will also learn how the GroupWise Organizer is designed to work with your GroupWise software for maximum effectiveness.

Unit 10 Online, Putting GroupWise to Work:

Summarizes all the key ideas and provides you with a recipe for learning transfer. You will receive Priority's GroupWise Quick Guide so that you can deploy new techniques learned today immediately. You will review the key learning points and 10 Key Principles and develop plans to increase your productivity and performance back at work. Upon graduation you will become a member of the Priority LearningLink™ and receive tips and coaching online.