Priority Coaching is a practical workplace program designed to help managers, supervisors and team leaders bring out the best in their people.
Learn how to move beyond simply giving instructions or solving problems for others. Instead, develop the skills to guide individuals through their own learning, encourage greater responsibility and help them improve their performance over time.
Using a structured five-stage coaching model, you'll learn how to identify development needs, create opportunities for practice, review progress and turn new skills into lasting workplace habits.
The result? More confident employees, stronger working relationships and a workplace where people take greater ownership of their performance.
Are your managers leading their people, or simply managing more work?
This program is designed for:
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People who are responsible for developing the skills and performance of others
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Managers responsible for coaching and developing employees
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Supervisors who want to improve how they support their teams
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Team leaders looking to build confidence and capability within their teams
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Strategic coaches who want a structured approach to workplace coaching
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Professionals responsible for supporting colleagues through new skills and responsibilities
The program is particularly valuable for anyone who wants to move beyond directing and instructing others and develop the skills to help people learn, improve and take responsibility for their own performance.
From Managing Performance to Developing Potential
Effective coaching requires a different approach to managing people.
Rather than providing all the answers, a good coach creates the conditions for others to discover solutions, build confidence and take ownership of their development.
Priority Coaching helps participants shift from:
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Telling → Guiding
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Help people find their own solutions rather than simply giving instructions.
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Directing → Empowering
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Give individuals the authority, support and opportunities to develop their skills.
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Managing performance → Building capability
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Focus on long-term improvement, not just immediate results.
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Providing answers → Encouraging self-awareness
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Help individuals recognize their strengths, identify development needs and take responsibility for their progress.
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By making this shift, managers and team leaders can create a more supportive environment where learning becomes part of everyday work.
What Will You Learn?
01. Understanding the Coaching Process
Explore what coaching is, what it isn't, and how it differs from training and mentoring. Introduce the five-stage, 13-step Coaching Model and learn how to establish clear objectives and expectations for both the coach and learner.
02. Reviewing Skills and Competence
Learn how to assess an individual's current skills, identify development needs and agree on areas for improvement. Use structured review documents to establish objectives, actions and opportunities for practical coaching.
03. Creating Opportunities to Learn
Discover how to create meaningful, hands-on opportunities for people to practise and develop their skills. Learn how to delegate authority, establish clear expectations, empower learners and use preparation and practice to build confidence.
04. Observing and Assessing Performance
Explore different ways to assess progress, including observing an individual carrying out a task and encouraging them to assess their own performance. Learn how to provide effective feedback and use each experience to support improvement.
05. Consolidating Learning
Develop the skills to review what has been learned, encourage self-assessment and agree on adjustments for future practice. Explore different coaching styles and understand how to build on progress through ongoing support and feedback.
06. Building Lasting Improvements
Learn how to evaluate progress, recognize achievements and identify the next steps in an individual's development. Establish a continuous improvement process that helps new skills become consistent workplace habits.
07. Putting Coaching into Practice
Bring the coaching process together and explore how to introduce or strengthen coaching within your team. Identify opportunities, address common challenges and create a personal action plan for applying your learning back in the workplace.
Frequently Asked Questions
From Coaching Skills to Workplace Performance
Priority Coaching is designed to help you put what you learn into practice, not simply understand the principles of coaching.
Throughout the workshop, you'll work with practical tools and structured documents that support each stage of the coaching process. These include a Coaching Plan, Learning and Review Logs, and other resources to help you prepare for coaching conversations, track development and review progress.
You'll leave with a clear framework to guide your coaching activities and support continuous improvement within your team.
Most importantly, you'll be better equipped to create an environment where people feel supported, take responsibility for their development and have the confidence to improve.
What Does the Program Include?
Facilitated Leadership Program
Choose your journey to learn in a format that suits you.
A Structured Coaching Framework
Learn the five-stage, 13-step Coaching Model, providing a clear and repeatable process for developing individuals and improving workplace performance.
Practical Coaching
Tools
Participants receive comprehensive resources to support reflection, application and continued development.
Continuous
Learning
Participants are enrolled in Priority Management's monthly LearningLink e-newsletter to support ongoing learning beyond the program.
Ready to Develop Your Coaching Skills?
Give your managers and team leaders the practical skills and tools they need to bring out the best in their people.
Whether you're looking to strengthen your own coaching approach or introduce a more consistent coaching process across your organization, Priority Management can help you get started.