Priority Influencing is a practical communication and leadership program designed to help professionals become more effective when working with and influencing others.
Learn how to understand different behavioural styles, read situations more effectively and adapt your communication to achieve better outcomes. Through practical exercises, self-assessment and real-life influencing scenarios, you'll develop the skills to ask better questions, listen actively, handle difficult conversations and build agreement.
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The program introduces the Click Colours tool to help you recognize different behavioural preferences and understand how people think, communicate and respond.
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Whether you're collaborating with colleagues, managing projects or working with customers, Priority Influencing gives you the tools to build stronger relationships and make your interactions more productive.
Can your leaders influence, coach and navigate difficult conversations with confidence?
This program is designed for:
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Professionals who need to communicate, collaborate and influence others as part of their everyday work
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Employees who work collaboratively within teams
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Professionals involved in projects or cross-functional initiatives
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Customer-facing staff who need to build trust and influence decisions
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Managers and supervisors responsible for motivating and engaging others
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Executives who want to strengthen their communication and leadership skills
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Anyone looking to become more confident and effective when influencing others
The program is particularly valuable for people who work in situations where success depends on cooperation, shared understanding and the ability to gain support from others.
From Communicating to Creating Meaningful Influence
Effective influencing isn't about persuading people to do what you want. It's about understanding their perspective, recognizing what matters to them and finding a way forward that works for everyone.
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Priority Influencing helps participants shift from:
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Assuming → Understanding
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Recognize that people have different perspectives, priorities and communication preferences. Take the time to understand where others are coming from.
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Talking → Listening
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Move beyond simply expressing your own views. Ask thoughtful questions, listen actively and uncover the information that matters.
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Telling → Engaging
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Create meaningful conversations that encourage participation, build trust and help others feel involved in decisions.
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Seeking agreement → Building buy-in
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Move beyond getting a quick yes. Address concerns, explore options and create shared understanding to reach meaningful agreements.
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By making these shifts, you'll become more aware of how you communicate and better equipped to influence outcomes in a positive and productive way.
What Will You Learn?
01. Understanding What Drives People
Explore how the influencing process affects your productivity and effectiveness at work. Use the Click Colours assessment tool to understand different behavioural preferences, recognize what motivates people and appreciate the value of diversity within teams.
02. Reading Situations and Building Rapport
Develop your ability to recognize verbal and non-verbal communication cues, including body language and changes in behaviour. Learn how to adapt your approach, connect with others and establish a stronger understanding before trying to influence an outcome.
03. Asking the Right Questions
Learn how to use open-ended questions to uncover information, understand different perspectives and identify what matters to others. Explore how making suggestions and offering choices can encourage participation and build greater buy-in.
04. Listening and Understanding Others
Discover how effective listening can reduce misunderstandings and improve communication. Learn a practical three-phase listening process to help you understand the real issues, clarify information and respond more effectively.
05. Handling Conflict and Reaching Agreement
Develop the confidence to manage challenging conversations, address different viewpoints and work through disagreements constructively. Practise techniques that help you find common ground, reach agreements and maintain positive working relationships.
06. Influencing Through Learning
Understand the role of learning in building effective working relationships and improving organizational performance. Explore the Learning Cycle and discover how to use successful influencing experiences to strengthen your approach in future situations.
Frequently Asked Questions
From Communication Skills to Workplace Results
Priority Influencing is designed to help you put effective communication into practice, not simply understand the theory behind it.
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During the one-day workshop, you'll complete an Influencing Profile assessment, take part in practical influencing sessions and explore how your communication style affects the people around you.
You'll use the Click Colours assessment cards to understand different behavioural preferences, practise adapting your approach and develop strategies for handling a variety of workplace interactions.
You'll also create an individual action plan to help you apply your learning and continue developing your influencing skills after the workshop.
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The result is a more confident, considered approach to communication that helps you build trust, gain cooperation and achieve better outcomes.
What Does the Program Include?
Facilitated Leadership Program
Choose your journey to learn in a format that suits you.
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Practical Influencing
Sessions
Put your learning into practice through interactive exercises and influencing scenarios. Develop confidence in asking questions, listening, adapting your communication and handling challenging conversations.
Practical Learning
Tools
Participants receive comprehensive resources to support reflection, application and continued development.
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Continuous
Learning
Participants are enrolled in Priority Management's monthly LearningLink e-newsletter to support ongoing learning beyond the program.​
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Ready to Influence with Confidence?
Every conversation is an opportunity to build understanding, strengthen relationships and move things forward.
Give your employees and leaders the communication and influencing skills they need to collaborate more effectively, gain buy-in and achieve better results.
Whether you're looking to develop your own influencing skills or strengthen communication across your organization, Priority Management can help you get started.